CUSTOMER COMMENTS
Not ordered from us before?
Please take a moment to read the following - which are just some of the things our customers have said about us by personal email and using the web-based 'Public Eye' scheme. Thank you to all customers who have taken the time to contact us on receipt of their bear(s)!
"Winki-woo has arrived...he is even better in real life than the photograph on the website."
"Just to let you know Woo-berry arrived safely. He is just wonderful, even better than I thought from his picture."
"Strawberry Shortcake arrived yesterday...another one of your lovely creations."
"Just to let you know that I adore my new little bear MUFFIN. Absolutely fab, just like all your bears. Thank you and lots of hugs for making a rainy day very sunny!"
"Both bears are up to the usual high standard of finish, with a cuteness factor that goes off the scale!"
"Frizz and Souffle - both superb as all ABJ bears are. Top marks for the personal service and packaging you always provide".
"Lauren is delightful - just like her namesake I am sure!"
"Snuggles arrived yesterday and is a dear little bear. I have been very happy with your lovely bears and the service you have given over the last 2 years (or is it three?!)"
"Beautiful bear with lovely musical movement - I'm delighted!"
"I received Meg on Saturday - she is really lovely - thanks again!"
"Silver arrived today - she is so sweet! A lovely treat and so unexpected - thank you so much!"
"Every detail, down to the tissue paper the bear is wrapped in, is professional looking and adds to the overall experience of receiving an Actually Bear. Excellent! (The bear is wonderful too, of course!)
"My bride bear is the my first bear from Jackie and is beautiful. Hopefully one of many in the future. Keep up the good work!"
"Our musical bear arrived in perfect time at lunchtime today and Eric's as thrilled as I am with him. The bear is beautiful but also the musical movement is lovely. I can't thank you enough for rushing him through in time."
"Just to let you know the bears arrived safely this morning and they are all gorgeous. The names are perfect. I particularly love Biff - he looks so sorry for himself!...........Thanks so much"
"Jamani turned up bright and early this morning and I have to say he has shot straight into my top ten!! The fur is gorgeous and his little face is just adorable. Well done, again!"
"I've just received Cranbeary ....BRILLIANT!"
Jamani arrived this morning, safe and sound, and beautifully packed in his own ABJ Collectors Club box. His delightfully long arms were crying out to provide hugs a-plenty and his smokey grey and black synthetic fur gave off an aura of wildness!
Peek-ing arrived yesterday morning, decoratively but safely wrapped, as ever. As number 3 of the edition, the wait for this little Panda was well worth it - he is a wonderful addition to any hug! Standing unaided and with his shaped arms, he has a character all of his own. Complete with an adoption certificate that supplies all information in an easy format"
"Silver arrived safely this morning. I had no idea he would be such a lovely, lovely bear!"
Peek-a-Boo is absolutely adorable, with Panache a close second. With their wonderful shaped arms they are both crying out to be hugged - and I have returned to them, on more than one occasion today, to do just that! They arrived as safely as ever, in an excellently packaged box and within the time scale given.
"...Bosley arrived safely. He is adorable and very huggable and has settled in well with the rest of my hug. Many thanks!"
"Curlywurly and Lilac Dream arrived today - I just love the colours and they look super together - another 2 outstanding bears"
"Silver has arrived safely. He's very cute and very well-named. I love the mohair - very unusual! Thanks very much"
"I'm absolutely delighted with my bear.....just what I wanted"
"Just unpacked my bears....and of course, I was not disappointed. Jazz - Wow! Quite magnificent - so, so soft and cuddly!"
"Cuddles has just arrived and he is GORGEOUS! He is so soft and cuddly that I am finding it very difficult to let go of him......thank you again for a lovely bear"
Scrumptious more than lives up to his name - definitely good enough to eat! As for Blackcurrant Fizz - adorable, or to quote my young son "wicked"! Yet again Jackie has excelled herself with the collection of new bears that she has created. Lauren, who is a pretty as the bear named after her, will be very proud of her Mum when she grows up
"...Have just unpacked Forrest - what a wonderful cuddly huggable bear - absolutely fantastic!"
"Peek-ing is lovely. I started collecting your bears about 2 years ago...they are all lovely.....keep stitching!"
"Marble arrived safe and sound. He is gorgeous - I love the expression on his face - another cuddly friendly bear. I love his colouring - soft and delicate, yet very striking - superb!"
"Once again another great little bear! Many thanks and well worth the wait!"
"All the bears are of superb quality. The service is faultless and the Hunnypot people lovely!"
"Choc Chip Cookie arrived safely yesterday morning - he is absolutely adorable.....I can't stop cuddling him!"
I can never praise Jackie and Steve enough for their wonderful creations and personal service that exceeds all expectations every time that I have contact with them. Would never hesitate to recommend them.
"...All three teddy bears arrived safe and sound. I am absolutely thrilled with them. Mulbeary is such an unusual colour and so is Winter Ice. So cuddly and as always made so beautifully."
"Paws arrived Saturday - another beautiful bear. Thank you very much."
"Haggis is wonderful - just as I expected and we have had a lovely cuddle. Topaz is a beautiful colour and I am more than pleased with her...."
"Just wanted to let you know that my lovely Sienna has arrived. I am so pleased to have her - she is a darling with a beautiful face"
"Winter Ice arrived safe and sound yesterday and is well settled in with his family. He is beautiful...."
"I received Dewberry on Friday - I had a quick look at him - as he is my Christmas present I shouldn't be looking...he is really lovely - I can't wait until Christmas morning to open him"
"As for Poppet......the mohair is such an unusual colour, and besides her lovely huggable arms she has such a sweet face. I really am over the moon with her!"
'Elfie - WELL. He is absolutely adorable.....your pictures are good, but do not really do most of the bears justice and this is certainly the case with Elfie. He really is a credit to your talents, thankyou!"
'Winter arrived this morning - another of your beautiful bears. He is absolutely adorable'
'I had read comments from previous recipients of Hunny and was very much looking forward to her arrival - and I was not disappointed! She is very sweet...'
'I received Lemon Sorbet today and she is really lovely. She is a beautifully made teddy bear.'
'Ragamuffin was not grumpy at all...I think he is beautiful! And it is extra nice to get little cards and certificates and bags - what a special package - thank you! It feels like my birthday!'
'Excellent workmanship. Very securely packaged and always arriving on time. Dealt with personally on the phone. Nothing is ever too much trouble'.
'I cannot tell you how thrilled I am with Pavlova. She is really lovely - even more so in the fur. Completely unphased by her journey, looks quite at home already, sitting amongst her new hug, I keep on having to go and have another look at her - I am just so pleased.'
'Wedgewood has arrived safe and well. He, like all your bears, is gorgeous.'
'LPnutC has arrived safely and he is absolutely gorgeous! I couldn't have wished for a better little chap.'
'Compo arrived safe and sound this morning and everything got put on hold while I eagerly opened the box, grinning from ear to ear at the same time! He is so nice and I am really pleased to have him - thanks!'
'Amethyst - well! Her coat is so soft, I could have sat and cuddled her all day, and what an unusual colour. She certainly lived up to expectations and as usual your work is of the highest standard.'
'Just letting you know that Hunny arrived safely and I am very pleased with her - so very cutie!'
'Pearl and Dean are beautiful. Thank you again for making them and all the effort you obviously put into them.'
'Lilac Blossom arrived safe and well. She is quite beautiful. As always, thanks for a beautiful bear - and keep up the good work.'
'Just to let you know that Horatio arrived safely this morning. He is gorgeous! Thank you.'
'Just a note to say that Spring has arrived! She is very beautiful and I am, as ever, very pleased with her.'
Excellent service, wonderful bears. I can highly recommend Jackie and the bears - she responds to all queries promptly, my bear was delivered on the date she advised, and he is gorgeous.
I have found this site to be very well maintained, with an honest description of the goods on offer. They are courteous and helpful, and I would have no hesitation in buying from them in the future. I wish them well for the future, and I hope they will be around for many years to come.
Jackie was so helpful - I had left the deadline to receive my bear very tight indeed but she managed to make Cornflake and get him to me in record quick time and her workmanship is excellent. I highly recommend this talented Artist.
The shopping experience was excellent with Actually Bears by Jackie™ and I would certainly buy from them again.
Ivy bear was bought as a present for my mother. She loved her. Actually Bears™ even included a birthday card from Ivy to my mother, which she loved. Apparently Ivy has pride of place and 'has a very smug look on her face'. Hardly surprising since she is the only hand made artist, one off bear, over a gaggle of unruly mass produced monsters! Thank you for all your help and kindness, much appreciated.
Very friendly efficient and professional service. Goods securely packed and delivered on time. Would definitely use again.
A reliable, prompt, professional and friendly service provided, and delightful well made & priced bears. I have ordered the bears and received them in 5 -6 days which is excellent, considering they are posted to New Zealand. Jackie & Steve are to be congratulated, I will definitely purchase from them again.
Was extremely pleased with customer service, handling of order and the product received, which was received in excellent condition.
The web site is great, easy and fast to use giving lots of information. Ordering was easy, a reply quick and I was kept in touch with how the order was progressing. Would certainly buy from Jackie again as the bear is gorgeous.